Return Policy -
metro eye exterior

Return Policy

No returns or exchanges on the following:

  • Prescription Eyewear
  • Sale Merchandise

Exchanges on non-prescription eyewear are accepted within 10 days from the date of purchase. All eyewear must be unworn and remitted in the same condition as purchased. In addition, contact lenses may be exchanged or returned for store credit if they are unopened, non-expired and have no writing on the box.

Credit Policy: All accepted returns are for store credits only.

Non-Dispensed Orders: Orders which are not picked-up within 30 days of purchase will be disassembled or donated to charity. All payments will be forfeited to cover laboratory and material expenses.