Metro Eye 301 N. Water St. Milwaukee, WI  
414-727-5888
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Metro Eye
Metro Eye Services

Value

We want all of our patients to feel their investment in their visual needs and eye care was well worth it. We want to make certain that we carry only the highest quality frames and lenses and that we provide our patients with the best in patient care. While the prices of some of our products may be a bit higher then other Optical’s, the value of our products and services show through the quality of your purchase.

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Overall

29 Comments about Value

  1. Anonymous 

    on May 18th, 2012

    Metro Eye has very friendly people working in their facility. It was very easy to get to the downtown location with nearby parking available. I would suggest this facility to anyone.

    Overall 
  2. Donna 

    on May 5th, 2012

    Not knowing the after effects of the sun hitting my eyes after dilated, I experienced great discomfort. I was not advised to bring sunglasses, nor offered the disposable sunglasses (which I found about later). Also, when picking the glasses I would be ordering, I asked the price. I was told $600. When I had to pay, I was told $1,400! That was not including the exam. I feel taken advantage of :(

    Overall 
    Our Reply  on May 5th, 2012 Donna, we are sorry you were disappointed with your visit. Your feedback has helped us identify areas where we can improve. Your concerns have been discussed amongst our staff and since then we have put into action a new process that assures all dilated patients leave with sun protection. In addition, we have developed a way to better communicate the cost of frames versus a complete pair of glasses. Our intention is never to make someone feel taken advantage of.
  3. Oretha 

    on April 28th, 2012

    Eye Exam and new glasses. My eye exam was a very pleasant experience. It was quick and thorough. The Dr. and technician were very pleasant. And of course Luanne has quite the ‘eye’ for matching your face with the perfect glasses.

    Overall 
    Our Reply  on April 28th, 2012 Thank you for your feedback, Oretha. We are happy to hear you enjoyed your experience. Luanne is quite the glasses guru. We are happy to have her on the Metro Eye team.
  4. anonymous 

    on April 14th, 2012

    Check out Metro Eye! The team at Metro Eye has consistently provided excellent service and a flexible schedule. I also appreciate that I can stop in on a Saturday to get my glasses repaired – on the spot.

    Overall 
    Our Reply  on April 14th, 2012 We appreciate your feedback. Stop in anytime for adjustments or repairs.
  5. Anonymous 

    on March 1st, 2012

    Eye exam was great! Very attentive, knowledgable, quick. Service for frames was flawed. Cannot browse around for what you like and didn’t consider showing me frames under my insurance until asked and then only saw 2 pairs. Very misleading. Didn’t buy frames there.

    Overall 
    Our Reply  on March 2nd, 2012 We are sorry to hear you were less than impressed with our frame selection. Our Optical Stylist are happy to devote one-on-one attention to patients during their visit at Metro Eye. They strive to assist patients in choosing the best frame and lenses, taking into account needs, prescription, and personal style. Your feedback helps us recognize areas where we can improve. Thank you.
  6. Anonymous 

    on March 1st, 2012

    Another great experience. Except for the prescription not getting to the drug provider, and the coupon having been expired, the service was great!

    Overall 
    Our Reply  on March 2nd, 2012 We are sorry for any inconvenience you may have had after your visit. Our mission at Metro Eye is to provide the most convenient, hassle free experience from start to finish. Thank you for your feedback.
  7. Anonymous 

    from Milwaukee, WI on February 7th, 2012

    Good personal care, I needed someone to pamper me. I had a very good prescription full of details. I did not have to asked for what’s new. The glasses gallery was just a dream. I will look just fabulous. A makeover.

    Our Reply  on February 7th, 2012 We are happy to hear you enjoyed your experience. Our Optical Stylists strive to provide the best one on one attention.
  8. Christopher 

    from Milwaukee, WI on January 12th, 2012

    Great Experience! If it weren’t for the Groupon I most likely wouldn’t have visited MetroEye for my exam, but have no intentions of attending another office. It was a beyond pleasant experience with a content and comfortable staff in a clean and well-maintained surrounding. I don’t have a large income, hence being initially turned off, but this experience is worth every penny. From the moment I walked in to the moment I departed it was fantastic – highly recommended.

    Our Reply  on January 12th, 2012 We are very happy to hear you had a great experience! Thank you for your high recommendation!
  9. Anonymous 

    from 0 on January 12th, 2012

    Dr. Amy provides stellar eye care and is so personable. She’s very practical and down to earth, and incredibly competent and thorough when it comes to the health of your eyes. The frames Metro Eye offers are very on trend and stylish, but pricey. I have a hard time justifying the price tag. But I wouldn’t go anywhere else for my exams.

  10. Robert 

    from Milwaukee, WI on January 12th, 2012

    Metro Eye was able to see me the same day I called about an eye problem – even though they were fully booked. While there they checked and adjusted my glasses at no charge – even though they were not purchased from them. Everyone was very professional and helpful.

    Our Reply  on January 12th, 2012 Robert, we're happy we were able to get you in! Thank you for your kind remarks!
  11. Nancy 

    from Mukwonago, WI on January 12th, 2012

    First Impression/Experience:
    Prompt, thorough,friendly, and professional. Nice atmosphere and it was the best eye glass fitting I have had.

    Our Reply  on January 12th, 2012 Nancy, thank you for your kind remarks. We are pleased to hear we made a great first impression! We look forward to seeing you again.
  12. Amanda 

    from Milwaukee, WI on December 15th, 2011

    Metro Eye is great. Everyone that works there is very nice and the doctor is very thorough. My only wish is that they had a bigger selection of affordable frames.

  13. Gary 

    from Milwaukee, WI on December 14th, 2011

    Comprehensive eye exam

    What I appreciate and value most are these two characteristics: 1) Dr. Jankowski is THOROUGH, very knowledgable, approachable, and a clear communicator. When she’s with me, I feel like I’m her only patient. Not the rush of other docs. 2) The contemporary digital tech tools means Metro Eye is on top of the latest diagnostic possibilities. I appreciate that.

    Our Reply  on December 26th, 2011 We provide the service our patients deserve. Taking the time for a thorough exam and explaining the process is paramount in your care.
  14. Anonymous 

    from 0 on October 4th, 2011

    Great Service and Product – Everyone who works at Metro Eye is very friendly and professional. The lens options are great and trend right-just be prepared to pay a little extra.

    Our Reply  on October 13th, 2011 Everyone at Metro Eye is appreciative of your comments.
  15. Steve G. 

    from Racine, WI on September 28th, 2011

    clean, polite, pricey – The offices were clean, the front desk assistants were polite as was the optician’s assistant. Some equipment & processes could have used more explanation before use. Doctor was well educated and spoke with confidence about each aspect of eye health. Frame selection is right out of the fashion world with equivalent pricing, so be prepared for some sticker shock.

    Our Reply  on October 13th, 2011 We are happy that you were overall happy with your experience at Metro Eye, but we really strive for you to be nothing short of impressed! Technology is definitely a wonderful thing, but it does sometimes make it difficult to personalize your experience. Please know that we will discuss your visit and look for ways to improve upon it when we see you at your next appointment Steve.
  16. Anonymous 

    from 0 on September 27th, 2011

    High Quality Eye Care: Metro Eye is a good place to go to get your eyes examed. They invest in the latest technology and they run a very nice business. Also, Dr. Jankowski is very patient and worked with me on my contact lenses. Metro Eye is a quality office and well worth the value.

    Our Reply  on October 13th, 2011 Thank you, we value your comments.